SOP: Update Teacher Profile in Boost Your Learning
Objective
This SOP explains how a teacher can update their Boost Your Learning profile so their contact details, qualifications, subject coverage, and availability are accurate. Keeping this information current helps the admin team communicate effectively and match you with suitable students
Key Steps
1. Open your profile and review what can be updated 0:00
Finish up your lesson well
Did the student leave the lesson feeling confident about a new concept (if not, take a moment to address this)?
Does the student know what to do between sessions to maintain success (indicate homework)?
Leave the session with some words of encouragement, summing up what was learned and how this will help the student in their bigger goals.
Set some relevant homework for the next session and make sure you build in time at the beginning of the next session to revisit this task and provide feedback.
After each lesson, please ensure you complete your lesson notes before the next academic week begins.
Indicate the lesson status:
If the lesson was cancelled or if you had to leave the lesson due to technical difficulties, please indicate here:
Fill in the family/student notes:
Good notes should take no more than 5 minutes.
Expectation: This is a minimum requirement to be able to share your screen and to show students how to share their screen.
Examples of effective screensharing in your lessons:
‘Can you share your screen for me to show me what it says in your one note?’
‘Let me share an example with you from this exemplar, so you can see the difference between achieved and merit.’
Screen Sharing
What you may say to guide your student: ‘Let’s hop on this whiteboard so we can work on these activities together. ’
This is most effective if you have a touch screen computer, but feasible for all devices. Use the text box tool to annotate.
How to enhance this (optional):
Consider using a stylus (Wacom or equivalent) to write notes on the screen and illustrate concepts.
Consider using an iPad to write notes on the screen and illustrate concepts. For this option, you will need to log in online on your main computer, too, so the student can see your face clearly. The iPad must log in first as the leader, but ensure sound is off for the iPad and on for the speaker.
To get paid for Non-Teaching Events, you will need to use this process.
Select Calendar
Select Add Other Events
Work Type - Choose Either Beginning of Term Comms or EOT Report
Location- Choose the location you work from the most
How to get paid :)
We pay our team monthly
You will receive an email at the end of the month reminding you to prepare your invoice with all these instructions linked.
Please ensure you have completed all your lesson notes before submitting your invoice, as lessons still marked as scheduled can cause delays in your payment.
You can expect to be paid within five days of the beginning of the month, depending on the day of the week the 1st of the month is.
In the final week of each term INSTEAD of regular lesson notes you will write extended lesson notes as a summative end of term report.
End of Term Reports Should Take No More than an additional five to ten minutes more than a typical Lesson Note.
In the SHARED NOTES, the template will be amended as follows on the final week of each term:
End of Term Report for (Insert Student Name):
These initial interactions are crucial for building strong relationships with our students’ families and their teachers. They help us ensure that our support is both relevant and of the highest quality.
You're also paid for this mahi, and connecting with the subject kaiako can help immensely with your own planning and understanding of the expectations and key dates ahead for your student.
Beginning of Term Comms
These initial interactions are crucial for building strong relationships with our students’ families and their teachers. They help us ensure that our support is both relevant and of the highest quality.
You're also paid for this mahi and connecting with the subject kaiako can help immensely with your own planning and understanding of the expectations and key dates ahead for your student.
We want to make this simple and easy to do. Please refer to the following templates below to use as examples.
Feel free to change the language a little to sound more like you and make sure to only include ONLINE information if you are working online.
Objective
Use the calendar and student profile to quickly find contact details when a student does not attend a scheduled lesson. Then contact the family promptly to confirm the absence and provide the appropriate follow-up, such as resending the online lesson link or calling/texting the family.
Key Steps
If you mark a lesson as cancelled or reschedule the lesson you need to complete the INTERNAL NOTES section on Teachworks so we ensure we are paying you correctly and that families are billed correctly.
The internal notes are only seen by our admin team and you need to complete the following sections:
If the lesson was cancelled, you indicate who cancelled it. Was it you? Was it the family? And when did that happen? Was it an email in the morning?
If the family emailed you with more than 12 hours notice, but you didn't look at it until just before the lesson it is still considered a cancelled lesson- not missed.
Objective
This SOP explains how to reschedule a student lesson in a clear, traceable way. It ensures the change is mutually agreed, properly documented, and checked for scheduling conflicts before saving.
Key Steps
1. Confirm the reschedule is mutually agreed 0:16
Planned Absences
If you know at the start of the term that you will be away for some dates in which you are scheduled to teach, we encourage you to share these from the beginning. This guarantees that the tutee's family's also know, and are charged accordingly for the term. In order to do this, go onto Teachworks, click on Calendar, and click on 'Add unavailability'. Enter the dates.
We encourage you to minimise this impact as much as possible to keep it consistent for your families. Another alternative is, if for example you are going away, you might choose to offer an online lesson in replace of an in-person lesson, which you can do from your location. Or you could offer a reschedule for a different day/time that week.
SOP: Completing Lesson Notes in Teachworks 3.0 from Calendar View
Objective
This SOP explains how tutors should complete lesson notes in Teachworks 3.0 from the calendar view, including attendance status, cancellation handling, internal notes, and family-facing lesson notes. The goal is to ensure accurate records, clear communication with families, and prompt escalation of any concerns.
Key Steps
1. Open the lesson from the calendar view 0:00
This is a step that is easy to forget.
Please watch the video to review the most efficient way to add the link to the lesson notes.
NB: If you have a teenage student, you may like to encourage them to log into Boost Your Learning (www.boostyourlearning.co.nz/login)
Here, they can view their lessons online and access all recordings from the calendar, just as you can via Teachworks.
You can access your lesson ahead of time to set up the space for your students.
Expectation: Please ensure you can confidently access the lesson in advance of the lesson. You will have completed an Onboarding with our team prior to starting your first session.
If you have not yet had an onboarding you can always contact manager@boostyourlearning.co.nz to book.
Please follow the steps below when you are assigned a new student. The instructions can be found inside the ‘new student email’.
Expectations: Make contact with the family atleast 24 hours prior to the first lesson.
This is super important! We expect that you can make lessons on your schedule agreement for atleast 90% of the weeks in a term.
We also understand that from time to time things come up on the school calendar. Please update your unavailability using the following method:
If you have already got lessons booked on those dates. Please take the following steps:
Contact the family to suggest an alternative date/time
Reschedule your lesson on Teachworks
Welcome to our team! We are so thrilled to have you onboard.
Look out for a very important email from us with the subject:
‘Confirming Your Boost Your Learning Account’
You will be prompted to set a password the first time.
We strongly suggest saving this tab on your dashboard for reference.