How to Reschedule a Lesson Session
SOP: Reschedule a Student Lesson
Objective
This SOP explains how to reschedule a student lesson in a clear, traceable way. It ensures the change is mutually agreed, properly documented, and checked for scheduling conflicts before saving.
Key Steps
1. Confirm the reschedule is mutually agreed 0:16

Confirm the lesson change has been agreed by both you and the family.
Do not proceed until the reschedule is confirmed on both sides.
This applies whether the change is due to:
1. a student request, or
2. your own availability.
2. Open the lesson and enter edit mode 0:16

Locate the session you need to move.
Click on the session.
Select the pencil/edit icon to open the lesson details for editing.
3. Update the lesson title for tracking 0:31

In the edit section, adjust the title slightly so the reschedule is easy to identify later.
Add RSKD to indicate the lesson was rescheduled.
Include from and the original date the lesson was first scheduled.
Example format:
RSKD from 9 January
This creates a clear audit trail if the session needs to be reviewed later.
4. Select the new lesson date and time 0:51

Choose the new date and time for the session.
Make sure the replacement slot matches the agreed reschedule.
Double-check the new time before saving to avoid errors.
5. Check for room conflicts if working in an office 1:00

If you are working online, no room conflict check is needed.
If you are working in one of the offices, select Check Conflicts.
Confirm the room is available for the new time slot before continuing.
6. Save the changes 1:15

If no conflicts appear, click Save.
Confirm the session has moved to the new date successfully.
Verify the updated lesson appears correctly in the schedule.
Cautionary Notes
Do not reschedule a lesson unless the change has been mutually agreed with the family.
If working in an office, always check room availability before saving.
Ensure the title is updated clearly so the reschedule can be traced later.
Avoid saving until you have confirmed the new date and time are correct.
Tips for Efficiency
Use a consistent title format such as RSKD from [original date] for easy tracking.
Check the new time and room availability before clicking save to reduce back-and-forth edits.
Keep the reschedule process simple by following the same steps every time.
If you handle many schedule changes, verify the original date immediately so it is not forgotten.

