BYL Teacher Training and Resources

Please use this resource to understand how we resolve tech problems and our expectations of you/the family that you are working with:

After each lesson, please ensure you complete your lesson notes before the next academic week begins.

Indicate the lesson status:

If the lesson was cancelled or if you had to leave the lesson due to technical difficulties, please indicate here:

Fill in the family/student notes:

Good notes should take no more than 5 minutes.

So, you're sitting, waiting to go for your lesson and your student hasn't turned up. What do you do?

Well firstly, don't worry, you're still getting paid. In fact, you're going to get paid in full. But there a few steps we expect that you follow- below...

Is this a student's first session with you?

Find the family information by clicking on the student name

If you mark a lesson as cancelled or reschedule the lesson you need to complete the INTERNAL NOTES section on Teachworks so we ensure we are paying you correctly and that families are billed correctly.

The internal notes are only seen by our admin team and you need to complete the following sections:

• If the lesson was cancelled, you indicate who cancelled it. Was it you? Was it the family? And when did that happen? Was it an email in the morning?

• If the family emailed you with more than 12 hours notice, but you didn't look at it until just before the lesson it is still considered a cancelled lesson- not missed.

Planned Absences

If you know at the start of the term that you will be away for some dates in which you are scheduled to teach, we encourage you to share these from the beginning. This guarantees that the tutee's family's also know, and are charged accordingly for the term. In order to do this, go onto Teachworks, click on Calendar, and click on 'Add unavailability'. Enter the dates.

We encourage you to minimise this impact as much as possible to keep it consistent for your families. Another alternative is, if for example you are going away, you might choose to offer an online lesson in replace of an in-person lesson, which you can do from your location. Or you could offer a reschedule for a different day/time that week.

These notes are really important for us, as tutors, to communicate about each lesson. They are sent automatically to whānau when you click 'submit'. Parents love them- we regularly get excellent feedback about what we share, and it's one special part of what makes our business a good experience for our students and families. 

Because of this, it's important that we uphold our Boost values in our lesson notes- empathy, quality and integrity. 

Here's a checklist of what you need to do:

• Fill out the lesson intentions, general feedback and homework.

• Attach the link to the Lesson Space by copying and pasting from Teachworks (only for an online lesson)

Has Your Lesson been cancelled. Please refer to our cancellation policy below.